Frequently Asked Questions
Have questions about our transportation services? We've got answers. Call (908) 360-1110 Mon–Fri, 6am–6pm — or explore what we provide.
What areas in New Jersey do you serve?
We serve Central and Northern NJ: Bergen, Essex, Hudson, Morris, Passaic, Sussex, Warren, Hunterdon, Mercer, Middlesex, Monmouth, Somerset, and Union. County pages
How much does transportation cost?
Usually $0 for families. DDD/Medicaid approved; billed through Acumen. We handle paperwork.
Who is eligible?
Adults 21+ with intellectual and developmental disabilities in day programs, employment, vocational programs, and community activities.
Wheelchair-accessible transportation?
Minivans 6–7 passengers, ambulatory only. Not wheelchair-accessible—contact your Support Coordinator for alternatives.
How do I get started?
1) Call (908) 360-1110 or use our form. 2) We coordinate with Support Coordinator and DDD. 3) Rides begin—often within days.
What types of transportation?
Pre-scheduled door-to-door: day habilitation (35+ facilities), employment, vocational training, community programs. Not on-demand ride-share.
Hours of operation?
Mon–Fri 6:00 AM – 6:00 PM year-round. Evening/weekend by special arrangement.
Same driver every day?
Typically yes—consistent route and group. Background-checked drivers trained to support passengers with intellectual and developmental disabilities.
Bad weather?
We may cancel for hazardous conditions; families and programs notified as early as possible.